topic Re: Getting paid I can’t get through in Member To Member Support

Getting paid I can’t get through

bluebellvalvalerie — Sat, 02 May 2026 14:01:24 GMT

Hi I am having difficulty getting paid. Can I request a call back please

Re: Getting paid I can’t get through

bluebellvalvalerie — Sat, 02 May 2026 14:02:23 GMT

I request a call back please

Re: Getting paid I can’t get through

**peaseblossom** — Sat, 02 May 2026 14:06:48 GMT

If you have sent an untracked (on ebay) item you will have to wait 14 days for the payment to clear. eBay will also classify you as a new seller because you have not sold recently so payment may be held for 30 days.

If you want to speak to ebay you can. On your phone only (not a laptop or PC) you can ring them or request they ring you. So view this link on your phone:
https://www.ebay.co.uk/help/eua?id=5190

Re: Getting paid I can’t get through

fargvs — Sat, 02 May 2026 14:16:44 GMT

After a break from selling, you are liable to Payment holds on sales >

https://www.ebay.co.uk/help/sr?query=payment+holds&origin=1&aiSummary=true

Check that your Managed Payments setup is updated in order to send and receive payments >

https://www.ebay.co.uk/help/selling/fees-credits-invoices/setting-changing-automatic-payment-method/...

https://www.ebay.co.uk/help/account/changing-account-settings/changing-account-settings?id=4193