Sending a large item

igr1648 — Fri, 01 May 2026 10:19:00 GMT

Hi,

I am listing a large item for sale, but ebay under simple delivery doesn't give an option for a large item. The package will be bigger than medium, which is the largest size offered. I can't seem to get around simple delivery so I just organise it myself. Ebays assistant is useless.

Any ideas appreciated.

Re: Sending a large item

**peaseblossom** — Fri, 01 May 2026 12:42:51 GMT

The postage options available depend on category. So change category or sub-category until you get "Oversized" at the bottom of the weight pop-up under the Package size heading, during the listing process. Then click on Add Primary Service to buy your own postage. It has to be done on a laptop or desktop rather than the app.

If you have problems with that the alternative is to list with free postage, factor that cost into your item price and buy your own postage. To mark dispatched and get buyer's address you still need to open the original prepaid label (Get prepaid label > print label). It will remain unused.

The option to change the tracking from Simple Delivery has been removed but you would be able to add the new number to a "not received" case if that were necessary.

You can claim a refund for an unused label here:
https://www.ebay.co.uk/claims/simple-delivery/refund/seller
Without tracking on ebay the payment may be held for 14 days.

@igr1648

topic Sending a large item in Member To Member Support

Sending a large item

Re: Sending a large item