topic Re: Partial Refund in Member To Member Support

Partial Refund

new660015 — Mon, 27 Apr 2026 23:43:45 GMT

Long story short, I bought 4x quantity of an item off someone. They never shipped it and had to sit through the 2 week process of waiting for it to be sorted, to only get a partial refund (Value of 1x) and now I have to chase Ebay up again so I can get my full money back. Bit of a joke?

Has this happened to anyone else? Have they resolved it quickly? Just so over this whole thing at the moment

Re: Partial Refund

tressygirl — Tue, 28 Apr 2026 04:28:57 GMT

When an item(s) does not arrive a reasonable time after its last estimated date for delivery you do not wait 2 weeks that's too long for a delayed item to suddenly appear and listen to no excuses from the seller but open a case for item not received and escalate on day 4 if not refunded beforehand for a full refund.

If this was 4 separate purchases you need to open a case for each item.

@new660015