Selling to get £50 coupon

1stpix2ndtil — Thu, 16 Apr 2026 15:54:54 GMT

Ebay email offered £50 coupon if I sold an item, but there was no way to activate or accept the offer. I listed an item will I get the £50 coupon when it sells. Does anyone know, please?

Re: Selling to get £50 coupon

kat@ebay — Tue, 21 Apr 2026 15:56:44 GMT

Hi @1stpix2ndtil ,

Thank you for your post.

From following up with the vouchers team they have advised that vouchers are being issued. If you have accepted through the banner on your account or notification on the app these should still opt you into the promotion.

Vouchers are normally issued within 2 weeks of the qualifying orders. Some vouchers are taking longer to be issued which can happen when there is a higher volume going through. Once the vouchers are issued they need to be used within 7 days. After this timeframe they are no longer valid. It has been found that vouchers have been on the account when the user has not noticed and as a result it cannot be used as the timeframe has passed.

To check for the voucher, check that you have the necessary marketing email preferences turned on, on your account. These can be found through account settings>communication preferences>marketing communications.

On the desktop clicking on My eBay >Summary should show if any vouchers are available

On the app it will be on the homepage part or the notifications

We are not able to check for individual account vouchers here as its a public platform so further follow up needs to be done through the regular customer support channels.

Thank you,

Kat

topic Re: Selling to get £50 coupon in Member To Member Support

Selling to get £50 coupon

Re: Selling to get £50 coupon