topic Re: Item Price in Member To Member Support

Item Price

desousaz — Sun, 12 Apr 2026 17:00:08 GMT

I have sold 2 items this year on ebay with a price of £50 when its advertised as to no fees for the sellers can you explain why the first item I didnt receive £50, I cant see the details in my account and the second item I have the balance aitting in my account and its only £47.88

Thanks

Zoe

Re: Item Price

**peaseblossom** — Sun, 12 Apr 2026 17:43:29 GMT

Buyer protection fee?

https://www.ebay.co.uk/help/buying/paying-items/buyer-protection-fee?id=5594

Re: Item Price

john1297576 — Sun, 12 Apr 2026 17:56:33 GMT

You sold two items one for £55 plus buyer protection fee, and the other for £50 plus fee.

All transactions are shown in your PAYMENTS, suggest you look again as if you cannot get the sale prices correct it is difficult to understand when you can see all transactions, we can see none.

Re: Item Price

desousaz — Thu, 16 Apr 2026 20:01:53 GMT

do you know how i can contact ebay directly as when i posted items it said there were no fees

thank you

Re: Item Price

tressygirl — Fri, 17 Apr 2026 04:55:49 GMT

If you wish , you can contact CS with the link below, and they will explain as has been explained in posts above, that it is the Buyer Protection Fee.

The no fees for selling applies to No Seller Fees, different from BPF.

https://www.ebay.co.uk/help/eua?id=5190

@desousaz