https://community.ebay.co.uk/t5/Member-To-Member-Support/Buyer-has-received-a-completely-different-order/m-p/8022184#M350536 <P>Wait until she sends you the packaging evidence.</P> <P>&nbsp;</P> <P>Did you use simple delivery?</P> Wed, 15 Apr 2026 18:42:58 GMT papso22 2026-04-15T18:42:58Z https://community.ebay.co.uk/t5/Member-To-Member-Support/Buyer-has-received-a-completely-different-order/m-p/8022155#M350532 <P>I sold and sent a pair of jeans to buyer. Royal Mail tried to deliver 3 times, and I had prompted the buyer twice. I received payment on 13.4.26 and today (15.4.26) the buyer has messaged saying she’s received a pair of white trainers and wants to return! I’ve never even owned a pair of white trainers. I’ve asked her to send me photos of the packaging including the postage label so I can check the tracking number with what I have my end. I tried reaching out to eBay, but didn’t find an answer.&nbsp;</P> Wed, 15 Apr 2026 18:10:08 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support/Buyer-has-received-a-completely-different-order/m-p/8022155#M350532 joagood_0 2026-04-15T18:10:08Z https://community.ebay.co.uk/t5/Member-To-Member-Support/Buyer-has-received-a-completely-different-order/m-p/8022184#M350536 <P>Wait until she sends you the packaging evidence.</P> <P>&nbsp;</P> <P>Did you use simple delivery?</P> Wed, 15 Apr 2026 18:42:58 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support/Buyer-has-received-a-completely-different-order/m-p/8022184#M350536 papso22 2026-04-15T18:42:58Z