https://community.ebay.co.uk/t5/Member-To-Member-Support/A-return-request/m-p/8021319#M350226 <P>I sold a Pokémon tin the title was correct but the Ai description wrongly put 8 packs at the bottom of the description when the tin only holds 4 packs. I had plenty of clear pictures of the item and a close up of the back of the tin were it clearly states the content ie 4 packs. The buyer admits he was in a rush to bid because there was only 2 minutes left and he didn't look at the pictures. He didn't ask for a refund when it arrived instead he has removed the factory seal opened all the packs of cards and is now asking for a full refund.&nbsp;</P> Mon, 13 Apr 2026 17:22:59 GMT kirk-4162 2026-04-13T17:22:59Z https://community.ebay.co.uk/t5/Member-To-Member-Support/A-return-request/m-p/8021319#M350226 <P>I sold a Pokémon tin the title was correct but the Ai description wrongly put 8 packs at the bottom of the description when the tin only holds 4 packs. I had plenty of clear pictures of the item and a close up of the back of the tin were it clearly states the content ie 4 packs. The buyer admits he was in a rush to bid because there was only 2 minutes left and he didn't look at the pictures. He didn't ask for a refund when it arrived instead he has removed the factory seal opened all the packs of cards and is now asking for a full refund.&nbsp;</P> Mon, 13 Apr 2026 17:22:59 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support/A-return-request/m-p/8021319#M350226 kirk-4162 2026-04-13T17:22:59Z https://community.ebay.co.uk/t5/Member-To-Member-Support/A-return-request/m-p/8021332#M350233 <P>AI is not reliable, but seller is responsible for ensuring their own listing is correct.</P> <P>Buyer opens item not as described case, you issue returns label and refund in full on return.&nbsp;</P> <P>Relist item, checking details are correct.&nbsp;</P> Mon, 13 Apr 2026 18:10:51 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support/A-return-request/m-p/8021332#M350233 tobiasd4 2026-04-13T18:10:51Z