topic Detail missed from description in Member To Member Support

Detail missed from description

kaff20 — Tue, 07 Apr 2026 07:12:10 GMT

I am due to send out an order but I'm concerned that the description missed an important detail. I have contacted the buyer but they have not responded after two days. Should I send the order and take a chance that they will be happy with the item?

Re: Detail missed from description

papso22 — Tue, 07 Apr 2026 07:15:27 GMT

You can either cancel, and get a defect, or send it with a note saying you will refund if they are not happy. Depending on the value, you may or may not, want it returned first.

Re: Detail missed from description

kaff20 — Tue, 07 Apr 2026 23:56:30 GMT

Thanks for your reply. I think I'll take a chance and send it but with a note offering a refund if they are not happy.

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