topic Insertion fee in Member To Member Support

Insertion fee

slempirehub — Fri, 03 Apr 2026 07:18:45 GMT

I have 0 out of 250 free listings used this month, I'm listing in only one category, no upgrades, but I'm being charged £0.36 per new listing. I need this fixed and my charged fees credited back."

Re: Insertion fee

papso22 — Fri, 03 Apr 2026 07:33:17 GMT

You are a business seller without a shop subscription, you have no free listings.

Re: Insertion fee

slempirehub — Fri, 03 Apr 2026 16:06:08 GMT

But i just started my business and ebay gave me free listing as its showing in my account.

or any other way to avoid insertion fee?

Re: Insertion fee

papso22 — Fri, 03 Apr 2026 17:01:04 GMT

If you think you have been wrongly charged you will have to take it up with ebay customer services.

Re: Insertion fee

slempirehub — Fri, 03 Apr 2026 17:23:02 GMT

Can you tell me how I contact the customer service as its nit showing?
just the AI automated assistant and ebay community options are showing.

Re: Insertion fee

papso22 — Fri, 03 Apr 2026 19:35:47 GMT

https://www.ebay.co.uk/help/eua?id=5190

Re: Insertion fee

slempirehub — Sun, 12 Apr 2026 15:26:36 GMT

This insertion fee is deductible after every one month when its renewal time?