https://community.ebay.co.uk/t5/Member-To-Member-Support/Ebay-bad/m-p/8017282#M348778 <P>Guest purchase perhaps ? --- are not shown in your eBay summary --- &gt;&nbsp;</P> <P>Find&nbsp;the<STRONG>&nbsp;<U>email</U><U>&nbsp;&nbsp;Guest order Transaction number&nbsp;</U></STRONG><U>details in the link below</U><U>&nbsp;---<STRONG><SPAN>&nbsp;</SPAN>Case options</STRONG><SPAN>&nbsp;</SPAN>within 30 days from sale are there &gt;&nbsp;</U></P> <P><A href="https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/returning-item/returning-items-bought-guest?id=4065&amp;st=3&amp;pos=1&amp;query=Get%20help%20if%20you%20bought%20as%20a%20guest&amp;intent=find%20guest%20order&amp;lucenceai=lucenceai&amp;docId=HELP1151#section1" rel="nofollow noopener noreferrer" target="_blank">https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/returning-item/returnin...</A></P> <P><A href="https://pages.ebay.co.uk/ebay-money-back-guarantee/" rel="nofollow noopener noreferrer" target="_blank">https://pages.ebay.co.uk/ebay-money-back-guarantee/</A></P> Thu, 02 Apr 2026 18:36:43 GMT fargvs 2026-04-02T18:36:43Z https://community.ebay.co.uk/t5/Member-To-Member-Support/Ebay-bad/m-p/8017257#M348767 <P><SPAN>I paid for some grout pens and had confirmation but eBay site saying can not locate order</SPAN></P> Thu, 02 Apr 2026 17:28:19 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support/Ebay-bad/m-p/8017257#M348767 fred3655 2026-04-02T17:28:19Z https://community.ebay.co.uk/t5/Member-To-Member-Support/Ebay-bad/m-p/8017258#M348768 <P>Were you logged into this account when you bought the items or did you check out as a guest?</P> Thu, 02 Apr 2026 17:33:57 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support/Ebay-bad/m-p/8017258#M348768 jckl1957 2026-04-02T17:33:57Z https://community.ebay.co.uk/t5/Member-To-Member-Support/Ebay-bad/m-p/8017282#M348778 <P>Guest purchase perhaps ? --- are not shown in your eBay summary --- &gt;&nbsp;</P> <P>Find&nbsp;the<STRONG>&nbsp;<U>email</U><U>&nbsp;&nbsp;Guest order Transaction number&nbsp;</U></STRONG><U>details in the link below</U><U>&nbsp;---<STRONG><SPAN>&nbsp;</SPAN>Case options</STRONG><SPAN>&nbsp;</SPAN>within 30 days from sale are there &gt;&nbsp;</U></P> <P><A href="https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/returning-item/returning-items-bought-guest?id=4065&amp;st=3&amp;pos=1&amp;query=Get%20help%20if%20you%20bought%20as%20a%20guest&amp;intent=find%20guest%20order&amp;lucenceai=lucenceai&amp;docId=HELP1151#section1" rel="nofollow noopener noreferrer" target="_blank">https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/returning-item/returnin...</A></P> <P><A href="https://pages.ebay.co.uk/ebay-money-back-guarantee/" rel="nofollow noopener noreferrer" target="_blank">https://pages.ebay.co.uk/ebay-money-back-guarantee/</A></P> Thu, 02 Apr 2026 18:36:43 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support/Ebay-bad/m-p/8017282#M348778 fargvs 2026-04-02T18:36:43Z