topic Sharing contact details in Member To Member Support

Sharing contact details

gamar-720956 — Tue, 31 Mar 2026 16:52:10 GMT

Hi. I have sold an item on eBay today and I am trying to arrange collection with the buyer. I sent a message with my contact details to the buyer to arrange a time & day but eBay keep blocking the messages stating that I am breaching eBay rules? I have tried several ways to send the collection address and my contact number but no it won’t go through. I am sick of eBay’s constant rules & won’t be selling anymore. How am I supposed to arrange collection with the buyer? Any ideas please???

Re: Sharing contact details

papso22 — Tue, 31 Mar 2026 16:58:57 GMT

Has the buyer paid?

If yes, try messaging again tomorrow in case ebay hasn't picked up on the payment.

Re: Sharing contact details

tommystrezures — Tue, 31 Mar 2026 17:09:28 GMT

In addition to above clearly state in your message that details are being shared now payment received via the correct route eg via ebay. The bots can be a bit thick sometimes.