https://community.ebay.co.uk/t5/Member-To-Member-Support/Can-I-launch-a-second-appeal/m-p/8016059#M348352 <P>As a private seller you don't have any choice except to refund on return of item.</P> <P>You have 3 days to refund before ebay force you.</P> <P>If item is OK, you can resell it.</P> <P>Add this buyers ID to blocked bidder list.</P> Mon, 30 Mar 2026 15:29:41 GMT tobiasd4 2026-03-30T15:29:41Z https://community.ebay.co.uk/t5/Member-To-Member-Support/Can-I-launch-a-second-appeal/m-p/8016010#M348333 <P>A buyer recently asked to return a laptop saying that they item was defective and not as described. He sent photos which showed a dent, but wouldn't clarify where the dent was so that I could check my photos.&nbsp;</P><P>&nbsp;</P><P>The item was sent back to me, and after careful checking, I could see that it wasn't defective in any way. No dent. I appealed the refund and sent Ebay several photos. I even offered to have a call with them so that I could show the 'live' that the laptop wasn't damaged, but eBay did not find in my favour. How do I make another claim? This man has clearly just decided that he didn't want the item and I am being penalised for his poor behaviour.</P> Mon, 30 Mar 2026 14:13:01 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support/Can-I-launch-a-second-appeal/m-p/8016010#M348333 isabelwr 2026-03-30T14:13:01Z https://community.ebay.co.uk/t5/Member-To-Member-Support/Can-I-launch-a-second-appeal/m-p/8016059#M348352 <P>As a private seller you don't have any choice except to refund on return of item.</P> <P>You have 3 days to refund before ebay force you.</P> <P>If item is OK, you can resell it.</P> <P>Add this buyers ID to blocked bidder list.</P> Mon, 30 Mar 2026 15:29:41 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support/Can-I-launch-a-second-appeal/m-p/8016059#M348352 tobiasd4 2026-03-30T15:29:41Z