topic Re: Complaint in Member To Member Support

Complaint

bladerunner10_0 — Sun, 29 Mar 2026 11:43:32 GMT

Has anyone noticed the total lack of professionalism with regards to the runnong of ebay

Re: Complaint

jckl1957 — Sun, 29 Mar 2026 11:59:54 GMT

You have posted here:

Member To Member Support

The place for eBay buyers and sellers to ask Community Mentors questions about buying and selling on eBay.

If you have a specific question, mentors will be happy to try and answer.

The discussion forums are the best place for a general moan about Ebay.

Re: Complaint

*vyolla* — Sun, 29 Mar 2026 12:10:09 GMT

If you can elaborate on that statement and let us know what your specific issue is we can then advise.

Re: Complaint

bladerunner10_0 — Sun, 29 Mar 2026 12:39:50 GMT

Everything seems to be done through AI if talking with the company & if you do get to speak with someone they seem to have a script to follow and not able to make judgments themselves.

I can see why people have moved in large numbers to platforms like Vinted & lets not forget what happened to Blackberry-gone the way of the Dodo. The most important part of your business is your client base. No clients-no business.

Re: Complaint

*vyolla* — Sun, 29 Mar 2026 12:53:12 GMT

Again, we need a specific problem outlined in order to advise.

I will say, with eBay you do get to speak with a human. Good luck doing that on Vinted, where you can spend hours going round in circles with their AI, which doesn't seem to able to differentiate between which party is the buyer and which is the seller.

Re: Complaint

bladerunner10_0 — Sun, 29 Mar 2026 13:03:15 GMT

Never had to speak to Vinted. Maybe thats because they are able to run the business smoothly.