topic Contacting Customer Service in Member To Member Support

Contacting Customer Service

carmunkie — Fri, 27 Mar 2026 21:01:50 GMT

I cannot contact Customer Service. I am in the UK and it is not yet 9pm. I have tried requesting a call back and wording my request differently but I keep getting directed to unhelpful pages. The matter I am trying to deal with does not appear on the help pages. I have managed to contact Customer Service previous by requesting a call back but perhaps that is no longer possible since Ai has taken over and is working well enough yet. I have managed to contact Customer Service several times last year and the call handlers have been very helpful. Now this option does not exist or is very well hidden.

Re: Contacting Customer Service

tressygirl — Sat, 28 Mar 2026 05:58:49 GMT

To Contact Customer Services I recommend using the link below for a Call Back option, and call as close to 8 a.m. on weekdays as possible, as there's more chance then, of Dublin answering.

https://www.ebay.co.uk/help/eua?id=5190

Lines open between 8 a.m. to10 p.m. on weekdays.

9 a.m. to 6 p.m. on weekends

Automated assistants are available outside these hours.

@carmunkie