https://community.ebay.co.uk/t5/Member-To-Member-Support/Product-recall/m-p/8014845#M347934 <P>If it's still within 30 days of the delivery date start a return on here:<BR /><A href="https://www.ebay.co.uk/help/buying/returns-refunds/return-item-refund?id=4041" target="_blank">https://www.ebay.co.uk/help/buying/returns-refunds/return-item-refund?id=4041</A><BR />select "Item doesn't match description" and if necessary escalate it to eBay after 3 complete working days.</P> <P>&nbsp;</P> <P>If it's more than 30 days it's too late to do anything via ebay but if it's still within 120 days of payment contact your payment provider and ask about a refund or chargeback.</P> <P>&nbsp;</P> <P>&nbsp;</P> Fri, 27 Mar 2026 13:24:25 GMT **peaseblossom** 2026-03-27T13:24:25Z https://community.ebay.co.uk/t5/Member-To-Member-Support/Product-recall/m-p/8014844#M347933 <P>I was recently informed that a safety mask I bought had been recalled. I messaged the seller for a refund however they aren't answering - what should I do? &nbsp;</P> Fri, 27 Mar 2026 13:22:39 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support/Product-recall/m-p/8014844#M347933 trotsk 2026-03-27T13:22:39Z https://community.ebay.co.uk/t5/Member-To-Member-Support/Product-recall/m-p/8014845#M347934 <P>If it's still within 30 days of the delivery date start a return on here:<BR /><A href="https://www.ebay.co.uk/help/buying/returns-refunds/return-item-refund?id=4041" target="_blank">https://www.ebay.co.uk/help/buying/returns-refunds/return-item-refund?id=4041</A><BR />select "Item doesn't match description" and if necessary escalate it to eBay after 3 complete working days.</P> <P>&nbsp;</P> <P>If it's more than 30 days it's too late to do anything via ebay but if it's still within 120 days of payment contact your payment provider and ask about a refund or chargeback.</P> <P>&nbsp;</P> <P>&nbsp;</P> Fri, 27 Mar 2026 13:24:25 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support/Product-recall/m-p/8014845#M347934 **peaseblossom** 2026-03-27T13:24:25Z