topic Re: can't select a shipping method in Member To Member Support

can't select a shipping method

cheriepi-13 — Mon, 23 Mar 2026 11:59:23 GMT

I'm trying to sell a simple item but when i go to select a shipping method the screen is blank, not showing me any options. I've tried to do this on chrome, safari and on my iphone and i see the same problem every time. Am I doing something wrong or is there a glitch? thank you

Re: can't select a shipping method

tressygirl — Tue, 24 Mar 2026 05:20:24 GMT

Have you sold on eBay before? Or, have you had a long break from selling. You may be prevented from completing a listing because you have not fully or completely registered for eBay's Managed Payments, see here:

You need to provide eBay with details of a bank account and have this account verified. The usual method here, is for eBay to send 2 micro deposits into that nominated bank account for you to receive, and confirm to eBay.

Once this is completed, you will be able to list items for sale, and receive payouts from those sales.

This will show you how to register for eBay's Managed Payments.

https://www.ebay.co.uk/help/help/selling/getting-paid/introducing-managed-payments-ebay?id=4795

If there is an issue with the registration contact eBay Customer Services, who have full access to your account, and can see where the issue lies and explain the steps you now need to take.

Contact them this way.

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

@cheriepi-13

Re: can't select a shipping method

cheriepi-13 — Fri, 27 Mar 2026 10:44:40 GMT

i have sold before, though a while ago, but didn't have any problem with it. I have a bank account set up and i've sent money back to it in the past, i double checked all of this but I still can't select a shipping method... could it be that i'm doing something else wrong or should I contact ebay directly?

Re: can't select a shipping method

john1297576 — Fri, 27 Mar 2026 10:54:28 GMT

It does sound as though there something wrong, are you sure you have a VERIFIED bank account on file, as going by feedback you do not appear to have sold for ages.

Shipping is all part of the listing form and as a private seller unless selling items in an exempt category you are obliged to use Simple Delivery. Have you read up on this “improvement”?
https://www.ebay.co.uk/help/selling/posting-items/setting-postage-options/simple-delivery?id=5575&st=3&pos=1&query=Simple%20Delivery&intent=simple%20delivery&lucenceai=lucenceai&docId=HELP1805

It is essential to follow this otherwise you may not get a choice of methods of postage.