topic Re: Buyer wants my postcode in Member To Member Support

Buyer wants my postcode

tr-194829 — Sat, 21 Mar 2026 13:40:33 GMT

Hello,

A buyer wants my postcode so they can decide where to collect the item from. Ebay has blocked me from providing a postcode or address details. How do I let a potential buyer know where they can collect from? I want to give them the option of two locations.

Thanks,

Re: Buyer wants my postcode

jckl1957 — Sat, 21 Mar 2026 13:42:58 GMT

They would need to pay before you can send precise address details.

Can't you send a more general reponse that doesn't need a postcode?

Re: Buyer wants my postcode

tressygirl — Sat, 21 Mar 2026 13:44:09 GMT

You cannot give potential buyers any contact details.

The buyer needs to buy, pay through eBay checkout, then you are allowed to give out all contact details.

Be aware, cash is no longer allowed on collection. After purchase, the buyer must pay at eBay checkout, from the various payment methods offered, there.

@tr-194829

Re: Buyer wants my postcode

papso22 — Sat, 21 Mar 2026 13:46:20 GMT

I can see the problem. Your location just says 'London' and that's no use really.

However you can't provide address details until the buyer pays.

It would be better to give a more accurate location, or perhaps add the London Borough to the listing, assuming there are no bids.

Re: Buyer wants my postcode

tr-194829 — Sat, 21 Mar 2026 14:00:59 GMT

London seems to be default based on my postcode which is not visible. How I change that?

Re: Buyer wants my postcode

papso22 — Sat, 21 Mar 2026 14:11:36 GMT

When you list you can add a more accurate location to the description

Re: Buyer wants my postcode

john1297576 — Sat, 21 Mar 2026 17:22:08 GMT

Are you not able to enter a post code for location.

My location shows as London Borough of Havering which is adequate.