topic Re: Getting refund in Member To Member Support

Getting refund

andrew_dalling2012 — Fri, 20 Mar 2026 08:53:57 GMT

Im having trouble getting a refund from seller..he says he cant refund me whilst the case is open..there seems be a five day delay due to ebay..im worried if i close case i wont get a refund..or should i wait for the 5 days to lapse???

Re: Getting refund

*vyolla* — Fri, 20 Mar 2026 09:28:35 GMT

Never close a case - you can't re-open it or open another for the same order.

Wait for the option to get eBay to step in appears and use that.

Re: Getting refund

fargvs — Fri, 20 Mar 2026 09:32:16 GMT

NO--- do not close the case, as once closed, it cannot be reopened !. Continue through the eBay case for your refund.

Re: Getting refund

andrew_dalling2012 — Sat, 21 Mar 2026 09:00:23 GMT

Ok ta

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Re: Getting refund

john1297576 — Sat, 21 Mar 2026 09:09:17 GMT

If you have to escalate, seller get a defect, which will damage his account, so unless he deals with your case, it is worth waiting just to teach him a lesson.

It is completely untrue that seller cannot refund while case open, seller refunds through the case without damaging their own account.

Re: Getting refund

andrew_dalling2012 — Sat, 21 Mar 2026 09:17:23 GMT

Ok thanks

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