topic Re: Seller not responding in Member To Member Support

Seller not responding

daviemcguire — Wed, 18 Mar 2026 15:30:21 GMT

What happens if the seller doesn't respond to my cancellation request within the 3 days given by eBay? Does eBay automatically cancel the item if the seller has not posted the item?

Re: Seller not responding

tressygirl — Wed, 18 Mar 2026 15:33:50 GMT

A seller does not have to accept a cancellation request.

Wait until one day after the item's last estimated date for delivery, and open a case for item not received.

Be aware, your seller may send you the item , that is, if you have paid for it, have you?

If it's not paid for, they can cancel the order after 4 days for a non payment, and you'll receive a non payment strike on your account. If you receive another, then you'll not be able to buy from the majority of sellers, for a full 12 months.

@daviemcguire

Re: Seller not responding

jckl1957 — Wed, 18 Mar 2026 17:54:11 GMT

Ebay would not automatically cancel the sale.

Only the seller can do that.