topic postage issues in Member To Member Support

postage issues

eilme_9593 — Tue, 17 Mar 2026 11:55:48 GMT

we picked royal mail delivery service only & sold a comic a couple of days ago, print royal mail label fine.

last night we sold another comic & found we couldn't print a label & we were asked to scan QR code & deliver it to locker, when checking our postage picks, suddenly DHL & In Post were highlighted, this has meant we have lost the sale & had to cancel order

Re: postage issues

tressygirl — Tue, 17 Mar 2026 12:00:41 GMT

I believe you can delete those two postage options if you wish only to use Royal Mail for example, here in your site preferences >> Postage options:

https://www.ebay.co.uk/ship/prf

@eilme_9593

Re: postage issues

tobiasd4 — Tue, 17 Mar 2026 12:40:03 GMT

Comic sold yesterday was freepost, so you choose how to post and pay for it with money from buyer.