topic Refund in Member To Member Support

Refund

bookworm9741 — Mon, 16 Mar 2026 21:09:13 GMT

Hi,

Can anyone please me tell if a forthcoming refund will be reimbursed onto a newly registered bank card if the purchase was made with an old one? I've just triggered a refund process but the message said the refund would go onto my old card which no longer exists and has been deregistered.

Many thanks 🙂

Re: Refund

papso22 — Mon, 16 Mar 2026 21:31:33 GMT

As long as the bank account linked to the card is the same, the refund should go through. Ask the bank to confirm.

Re: Refund

bookworm9741 — Tue, 17 Mar 2026 10:03:31 GMT

Thanks so much, everything should be fine then. Appreciate your help 🙂