Unset item

poketect_44 — Mon, 16 Mar 2026 07:32:29 GMT

My listing is showing as dispatch overdue but I combined the postage with another item. You used to be able to edit the tracking number but I can no longer find this function on eBay.

Re: Unset item

tressygirl — Mon, 16 Mar 2026 08:09:06 GMT

You cannot now add any new tracking, eBay suggest sending the buyer a message with those tracking details. If a case is opened later for item not received, you will be able to add those tracking details.

Your payout for the untracked item, will be held for a minimum of 14 days.

A refund is sent to whoever paid for the SD label:

If you selected 'Buyer pays’ when you created the listing, your buyer will automatically be refunded for any Simple Delivery label that isn’t used after 30 days

If you selected ‘Seller pays’ and offered free postage on your listing, you'll need to fill out the Request a refund for Simple Delivery form for the label that wasn’t used. Make sure to send your request within 14 days of your item selling.

@poketect_44

topic Re: Unset item in Member To Member Support

Unset item

Re: Unset item