https://community.ebay.co.uk/t5/Member-To-Member-Support/payment-error/m-p/8009595#M345934 <P><STRONG>Title:</STRONG> Unable to checkout – “Please check your payment details” error</P><P>Hello everyone,</P><P>I am trying to purchase an item on eBay, but every time I attempt to complete the checkout I receive the message <STRONG>“Please check your payment details or use a different payment method.”</STRONG></P><P>Here is my situation:</P><UL><LI><P>I am using a <STRONG>virtual card from Wise</STRONG>.</P></LI><LI><P>The card has <STRONG>sufficient balance</STRONG>.</P></LI><LI><P>I carefully checked the <STRONG>card number, expiry date, and CVV</STRONG>, and they are correct.</P></LI><LI><P>The <STRONG>billing address matches the address on my account</STRONG>.</P></LI><LI><P>Online and international payments are enabled on the card.</P></LI></UL><P>Despite checking everything, the transaction keeps failing and I cannot complete the purchase.</P><P>Has anyone experienced this issue before or knows what might be causing it? Any help or suggestions would be appreciated.</P><P>Thank you.</P> Sat, 14 Mar 2026 17:18:23 GMT Anonymous 2026-03-14T17:18:23Z https://community.ebay.co.uk/t5/Member-To-Member-Support/payment-error/m-p/8009595#M345934 <P><STRONG>Title:</STRONG> Unable to checkout – “Please check your payment details” error</P><P>Hello everyone,</P><P>I am trying to purchase an item on eBay, but every time I attempt to complete the checkout I receive the message <STRONG>“Please check your payment details or use a different payment method.”</STRONG></P><P>Here is my situation:</P><UL><LI><P>I am using a <STRONG>virtual card from Wise</STRONG>.</P></LI><LI><P>The card has <STRONG>sufficient balance</STRONG>.</P></LI><LI><P>I carefully checked the <STRONG>card number, expiry date, and CVV</STRONG>, and they are correct.</P></LI><LI><P>The <STRONG>billing address matches the address on my account</STRONG>.</P></LI><LI><P>Online and international payments are enabled on the card.</P></LI></UL><P>Despite checking everything, the transaction keeps failing and I cannot complete the purchase.</P><P>Has anyone experienced this issue before or knows what might be causing it? Any help or suggestions would be appreciated.</P><P>Thank you.</P> Sat, 14 Mar 2026 17:18:23 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support/payment-error/m-p/8009595#M345934 Anonymous 2026-03-14T17:18:23Z https://community.ebay.co.uk/t5/Member-To-Member-Support/payment-error/m-p/8009611#M345943 <P>Have you tried another card?</P> Sat, 14 Mar 2026 18:08:49 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support/payment-error/m-p/8009611#M345943 tobiasd4 2026-03-14T18:08:49Z https://community.ebay.co.uk/t5/Member-To-Member-Support/payment-error/m-p/8009629#M345956 <P>While you may have added this card, are you sure that ebay allows it.</P> Sat, 14 Mar 2026 18:43:12 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support/payment-error/m-p/8009629#M345956 john1297576 2026-03-14T18:43:12Z