topic Re: Postage charges in Member To Member Support

Postage charges

opeojek79 — Sat, 14 Mar 2026 07:31:14 GMT

Pls I have my own delivery service I use. But I am still charged £2.94 on each item sold as eBay kept sending postage label to me .

Pls how can I resolve this thank you

Re: Postage charges

papso22 — Sat, 14 Mar 2026 07:36:53 GMT

You need to convert your account to a business one and then you will be free to deal with your own delivery.

As you buy to sell (trade), ebay rules, and consumer law, require you to do that on a business account.

Re: Postage charges

*vyolla* — Sat, 14 Mar 2026 08:36:02 GMT

If you correctly change your account status to a business one you can choose your own postage method and cost, and your listing prices won't have a buyer protection fee added on to them either.

Smply go to your Personal Information in your account and to the right of Account Type, which will be showing as 'Individual' you'll see an Edit option.

https://accountsettings.ebay.co.uk/profile

This doesn't affect your feedback profile or any current listings, it merely upgrades your account so that you're compliant with current consumer and eBay policy.