topic Re: Re fund in Member To Member Support

Re fund

jo_437097 — Fri, 13 Mar 2026 11:06:22 GMT

Hi i have ordered a part of here and now the seller is telling me to sell it on

Re: Re fund

**peaseblossom** — Fri, 13 Mar 2026 11:11:44 GMT

If it was not described correctly and it's still within 30 days of the delivery date start a return on here:
https://www.ebay.co.uk/help/buying/returns-refunds/return-item-refund?id=4041
select "Item doesn't match description" and if necessary escalate it to eBay after 3 complete working days.

Re: Re fund

john1297576 — Fri, 13 Mar 2026 11:20:36 GMT

If it is not the correct part you are entitled to a full refund and seller pays return label.

You do not say the reason but I assume you want to return, if so the reason makes a difference.

If “not as described” seller pays for return, if a change of mind then buyer pays.

NOTE that using “does not fit”is classed as a change of mind, and a private seller does not have to accept change of mind returns, so if wrong size sent it is “Not as described”.