topic Re: EBAY WITHOLDING MONEY AFTER 2 MONTHS in Member To Member Support

EBAY WITHOLDING MONEY AFTER 2 MONTHS

hodgk_129 — Thu, 12 Mar 2026 15:34:16 GMT

I sold 2 lps almost 2 month ago and ebay still not paying me as they want i.d which we dont need in england,passport but mines expired and a driving license which i dont have as i dont drive.any suggestions?

Re: EBAY WITHOLDING MONEY AFTER 2 MONTHS

tressygirl — Thu, 12 Mar 2026 15:37:10 GMT

This is what a community manager posted on the forum, as acceptable forms of verification ...

We accept an National Photo ID card, UK Passport, UK Driver’s License. If you don't any of these documents, you can submit a UK birth certificate along with a proof of address (electricity/internet bill or similar) that is no older than 3 months, instead of a photo ID.

Hope it helps.

@hodgk_129

Re: EBAY WITHOLDING MONEY AFTER 2 MONTHS

hodgk_129 — Thu, 12 Mar 2026 17:57:23 GMT

Thankyou so much

Re: EBAY WITHOLDING MONEY AFTER 2 MONTHS

tressygirl — Thu, 12 Mar 2026 17:59:46 GMT

You're very welcome, hope it helps! 🤗

@hodgk_129

Re: EBAY WITHOLDING MONEY AFTER 2 MONTHS

hodgk_129 — Sun, 15 Mar 2026 08:28:08 GMT

HI AGAIN TRESSY GIRL..ebay have had everything you told me to send and still wont release my money!getting really *bleep* off with this now.

Re: EBAY WITHOLDING MONEY AFTER 2 MONTHS

tressygirl — Sun, 15 Mar 2026 08:35:32 GMT

All I can suggest @hodgk_129 is to contact CS but only very first thing on a weekday at 8 a.m. that's when 'live' agents appear and there's more chance then, of Dublin answering. Only speak to them, it's a call back system so you'll hear if it's ' Ireland Calling !

Use this link below tomorrow, or try today at 9 a.m. not before as it's automated bots then, and don't speak to anyone but Dublin ask what exactly is needed now from you to release your funds.

https://www.ebay.co.uk/help/eua?id=5190

@hodgk_129