topic Re: Not getting viewed or sale in Member To Member Support

Not getting viewed or sale

swagatshree — Thu, 12 Mar 2026 09:51:55 GMT

Now a day my listing not getting any view or sale can someone help me out please

Re: Not getting viewed or sale

plpmr — Thu, 12 Mar 2026 10:29:39 GMT

one possible reason is that, if buyers purchase from you they are charged buyer protection fees when it's unnecessary.

Re: Not getting viewed or sale

papso22 — Thu, 12 Mar 2026 10:33:17 GMT

You may find that being properly registered as a business seller would increase buyer confidence.

Re: Not getting viewed or sale

john1297576 — Thu, 12 Mar 2026 10:37:58 GMT

Buyers do not like the buyer protection fees, which really only offer services that would rarely be needed, if is not anything to do with the 30 day money back guarantee.

Selling new items as a private seller means you are denying buyers their legal rights, and many buyers know this and make a point of buying from Business Sellers.

Re: Not getting viewed or sale

swagatshree — Thu, 12 Mar 2026 12:59:27 GMT

Hi John,

If possible I can trunk off this buyer protection fee can you please let me know

Many thanks

Re: Not getting viewed or sale

swagatshree — Thu, 12 Mar 2026 13:00:32 GMT

Hi plpmr,

If possible I can trunk off this buyer protection fee can you please let me know

Many thanks

Re: Not getting viewed or sale

jckl1957 — Thu, 12 Mar 2026 13:47:30 GMT

You are currently trading from a private account.

If you upgrade to a business account, your buyers will not have to pay a separate 'buyer protection fee'.

There are implications for you - there would be fees to pay to Ebay to list and sell, but you would be trading legally.

https://www.ebay.co.uk/sellercentre/selling/create-ebay-business-account

Re: Not getting viewed or sale

swagatshree — Thu, 12 Mar 2026 15:15:02 GMT

But my selling not that much 1-2 sales

Re: Not getting viewed or sale

jckl1957 — Thu, 12 Mar 2026 15:28:50 GMT

Did you look at the details from the link? Being a business really has nothing to do with the quantity sold.

This is what Ebay say:

'if you have items that you've made or bought to resell or if you already have a business outside of eBay, you’ll need to register a business account.'