topic Re: Sturggling with refunding an item in Member To Member Support https://community.ebay.co.uk/t5/Member-To-Member-Support/Sturggling-with-refunding-an-item/m-p/8008142#M345396 <P>I don't know what the item is,&nbsp; but a return does mean you send back the item exactly in the same condition as received.</P> <P>&nbsp;</P> <P>Cling film does not seem sufficient?&nbsp; Do you mean the packaging, because you can ask for any used sturdy box from say a supermarket,&nbsp; or shoe shop if the item will fit inside.</P> <P>&nbsp;</P> <P>If you mean the actual box the item came in, you'll need to ask the seller if they will accept it without its original box as they item may have lost some value for resale.</P> <P>&nbsp;</P> <P><a href="https://community.ebay.co.uk/t5/user/viewprofilepage/user-id/11996910">@amras-9593</a>&nbsp;</P> Wed, 11 Mar 2026 06:55:22 GMT tressygirl 2026-03-11T06:55:22Z Sturggling with refunding an item https://community.ebay.co.uk/t5/Member-To-Member-Support/Sturggling-with-refunding-an-item/m-p/8008133#M345388 <P>Hello ebay im struggling with a refund because the box i got the item in got lost . can i just send it using a cling film</P> Wed, 11 Mar 2026 02:19:13 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support/Sturggling-with-refunding-an-item/m-p/8008133#M345388 amras-9593 2026-03-11T02:19:13Z Re: Sturggling with refunding an item https://community.ebay.co.uk/t5/Member-To-Member-Support/Sturggling-with-refunding-an-item/m-p/8008142#M345396 <P>I don't know what the item is,&nbsp; but a return does mean you send back the item exactly in the same condition as received.</P> <P>&nbsp;</P> <P>Cling film does not seem sufficient?&nbsp; Do you mean the packaging, because you can ask for any used sturdy box from say a supermarket,&nbsp; or shoe shop if the item will fit inside.</P> <P>&nbsp;</P> <P>If you mean the actual box the item came in, you'll need to ask the seller if they will accept it without its original box as they item may have lost some value for resale.</P> <P>&nbsp;</P> <P><a href="https://community.ebay.co.uk/t5/user/viewprofilepage/user-id/11996910">@amras-9593</a>&nbsp;</P> Wed, 11 Mar 2026 06:55:22 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support/Sturggling-with-refunding-an-item/m-p/8008142#M345396 tressygirl 2026-03-11T06:55:22Z