topic Re: Lan mowers in Member To Member Support

Lan mowers

rebecca-cornish — Mon, 09 Mar 2026 14:00:34 GMT

I bought a lawn mower from here but went to the persons address and paid them via bank transfer, so the order isn’t on my account…

the lawn mower didn’t work when we got it home and we have had ronla for it fixed? However I can’t leave a review on the page as the order isn’t there, is there anything I can do

Re: Lan mowers

**peaseblossom** — Mon, 09 Mar 2026 14:08:19 GMT

If you didn't implement the purchase on ebay there's nothing you can do via ebay. If the value makes it worthwhile try money claim online. Google for details.

Re: Lan mowers

61stephenuk — Mon, 09 Mar 2026 14:08:20 GMT

If the order is not in your purchases then no feedback can be left.

Did you buy through eBay listing or just contact seller?

Payment should have been made when buying via eBay as payment on collection is no longer allowed

Re: Lan mowers

rebecca-cornish — Mon, 09 Mar 2026 14:12:20 GMT

I messaged on the add, but he said to come look at it and then we made payment via bank transfer not eBay

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Re: Lan mowers

tressygirl — Mon, 09 Mar 2026 14:17:06 GMT

You made an off eBay sale which is against the rules, so you cannot turn to them for help now.

After purchase, payments must be made through eBay checkout, then you'd be protected with eBay's 30 day MBG, Money Back Guarantee policy.

@rebecca-cornish

Re: Lan mowers

61stephenuk — Mon, 09 Mar 2026 14:18:37 GMT

No feedback or use of moneyback guarantee is available as you didn't complete the purchase on eBay.

In future you must make offers via the official listing or eBay may suspend your account as they are not getting their fee.

Re: Lan mowers

rebecca-cornish — Mon, 09 Mar 2026 14:19:20 GMT

Thankyou, we wasn’t aware of this but thankyou

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Re: Lan mowers

rebecca-cornish — Mon, 09 Mar 2026 14:20:20 GMT

Thankyou, we wasn’t aware as we don’t normally do this, it’s just what the seller told us to do, clearly knew what they was doing

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Re: Lan mowers

tressygirl — Mon, 09 Mar 2026 14:27:05 GMT

Yes, they definitely knew what they were doing and broke eBay rules by making this off eBay sale, it may or may not be picked up by eBay.

@rebecca-cornish

Re: Lan mowers

rebecca-cornish — Mon, 09 Mar 2026 14:28:20 GMT

Is there anything we can do to report this or is it not worth it?.

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Re: Lan mowers

papso22 — Mon, 09 Mar 2026 14:31:58 GMT

The seller might have instigated the rule breaking but you took part. I don't think alerting ebay to that would be a good idea.

Re: Lan mowers

tressygirl — Mon, 09 Mar 2026 14:32:07 GMT

Nothing you can do , if you report this to eBay your account may be restricted.

You paid cash so no payment provider, that is , no credit card to fall back on for any refund.

@rebecca-cornish