https://community.ebay.co.uk/t5/Member-To-Member-Support/faulty-purchase/m-p/8007622#M345153 <P>No point messaging seller, you should have opened item not as described case.&nbsp;</P> <P>Unfortunately you only have 30 days to do this,so too late now.&nbsp;</P> <P>Try your payment provider.&nbsp;</P> <P>In the future, open and escalate cases within 30 days, ignore seller delaying you.</P> Mon, 09 Mar 2026 13:37:24 GMT tobiasd4 2026-03-09T13:37:24Z https://community.ebay.co.uk/t5/Member-To-Member-Support/faulty-purchase/m-p/8007620#M345152 <P>I received my purchase (iron) on 22jan and reported to the seller that it wasn't working properly.They asked for a video which i sent via email showing it not working.They replied saying I wasn't using the function properly (which i was) so i replied numerous times asking what they were going to do.I received no reply.I sent another 3 videos on different dates showing 100% this product doesn't work yet still nothing from them.I have run out of patience and don't know what to do&nbsp;</P> Mon, 09 Mar 2026 13:32:26 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support/faulty-purchase/m-p/8007620#M345152 kevangus64 2026-03-09T13:32:26Z https://community.ebay.co.uk/t5/Member-To-Member-Support/faulty-purchase/m-p/8007622#M345153 <P>No point messaging seller, you should have opened item not as described case.&nbsp;</P> <P>Unfortunately you only have 30 days to do this,so too late now.&nbsp;</P> <P>Try your payment provider.&nbsp;</P> <P>In the future, open and escalate cases within 30 days, ignore seller delaying you.</P> Mon, 09 Mar 2026 13:37:24 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support/faulty-purchase/m-p/8007622#M345153 tobiasd4 2026-03-09T13:37:24Z