https://community.ebay.co.uk/t5/Member-To-Member-Support/Wrong-parcel-sent/m-p/8007089#M344952 <P>I accidentally sent the wrong parcel to the buyer is there anyway I can’t get it returned or do I have to wait for the buyer to receive the item then request a refund hoping the agree to</P> Sun, 08 Mar 2026 01:19:02 GMT amrobe-8589 2026-03-08T01:19:02Z https://community.ebay.co.uk/t5/Member-To-Member-Support/Wrong-parcel-sent/m-p/8007089#M344952 <P>I accidentally sent the wrong parcel to the buyer is there anyway I can’t get it returned or do I have to wait for the buyer to receive the item then request a refund hoping the agree to</P> Sun, 08 Mar 2026 01:19:02 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support/Wrong-parcel-sent/m-p/8007089#M344952 amrobe-8589 2026-03-08T01:19:02Z https://community.ebay.co.uk/t5/Member-To-Member-Support/Wrong-parcel-sent/m-p/8007104#M344954 <P>Send the buyer a polite message explaining the error.&nbsp; Ask them when they receive the item,&nbsp; to open a case of item not as described immediately.</P> <P>&nbsp;</P> <P>When they do this,&nbsp; accept the case within 3 days, and issue through the case details a tracked return postage label.&nbsp; On receipt of your item refund the buyer through the case.</P> <P>&nbsp;</P> <P>Stick with the instructions and timeline above,&nbsp; and your seller performance will not be affected.</P> <P>&nbsp;</P> <P><a href="https://community.ebay.co.uk/t5/user/viewprofilepage/user-id/11994423">@amrobe-8589</a>&nbsp;</P> Sun, 08 Mar 2026 06:38:10 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support/Wrong-parcel-sent/m-p/8007104#M344954 tressygirl 2026-03-08T06:38:10Z