https://community.ebay.co.uk/t5/Member-To-Member-Support/Faulty-item/m-p/8007072#M344943 <P>Brought a item and it’s gone faulty and I tried to contact the seller but ever time I try it it won’t leave me contact them can I have help please&nbsp;</P> Sat, 07 Mar 2026 23:39:53 GMT 1364kev 2026-03-07T23:39:53Z https://community.ebay.co.uk/t5/Member-To-Member-Support/Faulty-item/m-p/8007072#M344943 <P>Brought a item and it’s gone faulty and I tried to contact the seller but ever time I try it it won’t leave me contact them can I have help please&nbsp;</P> Sat, 07 Mar 2026 23:39:53 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support/Faulty-item/m-p/8007072#M344943 1364kev 2026-03-07T23:39:53Z https://community.ebay.co.uk/t5/Member-To-Member-Support/Faulty-item/m-p/8007077#M344947 <P>There is a problem with messages at the moment.&nbsp; &nbsp; &nbsp;&nbsp;If it's still within 30 days of the delivery date you can just start a return on here:<BR /><A href="https://www.ebay.co.uk/help/buying/returns-refunds/return-item-refund?id=4041" target="_blank">https://www.ebay.co.uk/help/buying/returns-refunds/return-item-refund?id=4041</A><BR />select "Item doesn't match description" and if necessary escalate it to eBay after 3 complete working days.</P> <P>&nbsp;</P> <P>If it's more than 30 days it's too late to do anything via ebay but if it's still within 120 days of payment contact your payment provider and ask about a refund or chargeback.</P> <P>&nbsp;</P> <P>&nbsp;</P> Sat, 07 Mar 2026 23:48:02 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support/Faulty-item/m-p/8007077#M344947 **peaseblossom** 2026-03-07T23:48:02Z