https://community.ebay.co.uk/t5/Member-To-Member-Support/Order-Number-Removed-by-Moderator/m-p/8006771#M344832 <P>Open a not as described case. Then it is up to seller to resolve, or send a reply paid label to return for a full refund.</P> <P>If no response in three days on day 4 escalate to ebay.</P> <P>It does pay to read what is on every listing, on right -&nbsp;</P> <P>&nbsp;</P> <DIV class=""><SPAN class=""><SPAN class="">eBay Money Back Guarantee</SPAN></SPAN> <DIV class=""><SPAN class=""><SPAN class="">Get the item you ordered or your money back.<SPAN class="">&nbsp;<A class="" href="https://www.ebay.co.uk/ebay-money-back-guarantee/" target="_blank" rel="noopener" data-click="{&quot;eventFamily&quot;:&quot;ITM&quot;,&quot;eventAction&quot;:&quot;ACTN&quot;,&quot;actionKind&quot;:&quot;CLICK&quot;,&quot;operationId&quot;:&quot;4429486&quot;,&quot;flushImmediately&quot;:false,&quot;eventProperty&quot;:{&quot;moduledtl&quot;:&quot;mi:5391|li:9995&quot;,&quot;sid&quot;:&quot;p4429486.m5391.l9995&quot;}}" data-vi-tracking="{&quot;eventFamily&quot;:&quot;ITM&quot;,&quot;eventAction&quot;:&quot;ACTN&quot;,&quot;actionKind&quot;:&quot;CLICK&quot;,&quot;operationId&quot;:&quot;4429486&quot;,&quot;flushImmediately&quot;:false,&quot;eventProperty&quot;:{&quot;moduledtl&quot;:&quot;mi:5391|li:9995&quot;,&quot;sid&quot;:&quot;p4429486.m5391.l9995&quot;}}" data-clientpresentationmetadata="{&quot;presentationType&quot;:&quot;OPEN_WINDOW&quot;}" data-testid="ux-action"><SPAN class="">Learn more</SPAN></A></SPAN></SPAN></SPAN> <P>&nbsp;</P> </DIV> </DIV> Sat, 07 Mar 2026 08:45:01 GMT john1297576 2026-03-07T08:45:01Z https://community.ebay.co.uk/t5/Member-To-Member-Support/Order-Number-Removed-by-Moderator/m-p/8006770#M344831 <P>I purchased a Nintendo Wii which needs a parent PIN but the seller hasn't responded to my message. How do I resolve this?</P> Sat, 07 Mar 2026 13:23:50 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support/Order-Number-Removed-by-Moderator/m-p/8006770#M344831 kingdomcreationshoodride 2026-03-07T13:23:50Z https://community.ebay.co.uk/t5/Member-To-Member-Support/Order-Number-Removed-by-Moderator/m-p/8006771#M344832 <P>Open a not as described case. Then it is up to seller to resolve, or send a reply paid label to return for a full refund.</P> <P>If no response in three days on day 4 escalate to ebay.</P> <P>It does pay to read what is on every listing, on right -&nbsp;</P> <P>&nbsp;</P> <DIV class=""><SPAN class=""><SPAN class="">eBay Money Back Guarantee</SPAN></SPAN> <DIV class=""><SPAN class=""><SPAN class="">Get the item you ordered or your money back.<SPAN class="">&nbsp;<A class="" href="https://www.ebay.co.uk/ebay-money-back-guarantee/" target="_blank" rel="noopener" data-click="{&quot;eventFamily&quot;:&quot;ITM&quot;,&quot;eventAction&quot;:&quot;ACTN&quot;,&quot;actionKind&quot;:&quot;CLICK&quot;,&quot;operationId&quot;:&quot;4429486&quot;,&quot;flushImmediately&quot;:false,&quot;eventProperty&quot;:{&quot;moduledtl&quot;:&quot;mi:5391|li:9995&quot;,&quot;sid&quot;:&quot;p4429486.m5391.l9995&quot;}}" data-vi-tracking="{&quot;eventFamily&quot;:&quot;ITM&quot;,&quot;eventAction&quot;:&quot;ACTN&quot;,&quot;actionKind&quot;:&quot;CLICK&quot;,&quot;operationId&quot;:&quot;4429486&quot;,&quot;flushImmediately&quot;:false,&quot;eventProperty&quot;:{&quot;moduledtl&quot;:&quot;mi:5391|li:9995&quot;,&quot;sid&quot;:&quot;p4429486.m5391.l9995&quot;}}" data-clientpresentationmetadata="{&quot;presentationType&quot;:&quot;OPEN_WINDOW&quot;}" data-testid="ux-action"><SPAN class="">Learn more</SPAN></A></SPAN></SPAN></SPAN> <P>&nbsp;</P> </DIV> </DIV> Sat, 07 Mar 2026 08:45:01 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support/Order-Number-Removed-by-Moderator/m-p/8006771#M344832 john1297576 2026-03-07T08:45:01Z