topic Re: Mistaken return cancellation in Member To Member Support

Mistaken return cancellation

lenablue2012 — Fri, 06 Mar 2026 21:42:33 GMT

I cancelled a return because it looked as if I needed a return label first. I've now been in touch with the seller who has told me to click on 'return' I now know that I've closed it but didn't beforehand! How do I start a new return for the same item?

Any ideas very welcome!

Re: Mistaken return cancellation

papso22 — Fri, 06 Mar 2026 21:52:30 GMT

You can't start a new return, you only get one go on ebay.

Re: Mistaken return cancellation

lenablue2012 — Fri, 06 Mar 2026 22:34:20 GMT

Okay, thanks for letting me know. I think that's ridiculous but it's tough!

Re: Mistaken return cancellation

john1297576 — Sat, 07 Mar 2026 10:17:08 GMT

I do not see why you cannot make a private arrangement with buyer. It would not be through ebay and therefore would be purely based on trust.

Buyer returns you then you cancel sale which should still be possible and refunds.