topic Item not received in Member To Member Support

Item not received

steapp_1097 — Fri, 06 Mar 2026 13:03:19 GMT

bought a left side mirror from eBay on the 9th February received a message that my item has been delivered but found out that it’s fraudsters impersonating. Also I can’t find the item in my purchase box

could you please be of help

thanks

Re: Item not received

jckl1957 — Fri, 06 Mar 2026 12:51:09 GMT

You probably bought as a guest without logging into your Ebay account.

Find the email you got from Ebay when you paid then follow the instructions from the link below before you run out of time to open a case.

https://www.ebay.co.uk/help/buying/returns-refunds/returning-item/returning-items-bought-guest?id=4065

Re: Item not received

john1297576 — Fri, 06 Mar 2026 13:15:40 GMT

Please note you did not buy from ebay, you bought from a seller who uses ebay to sell.