'Withdraw' button greyed out

alexiopolis — Wed, 04 Mar 2026 14:15:03 GMT

Hi. I sold an item a couple of weeks ago and I've been attempting to withdraw the funds from eBay to my bank with no success. I click on the blue arrow next to my funds and then type the amount to withdraw but the 'withdraw' button remains greyed out and doesn't respond to tapping it. Anyone else experienced this and been able to resolve it? I can't find a way to actually contact eBay itself. When you try to access help through eBay, withdrawals isn't an option that you can specifically request help with, and I see that you have to label posts on this forum with one of the predetermined options, and there is no label for withdrawals, so I've gone with 'technical issue'.

Re: 'Withdraw' button greyed out

**peaseblossom** — Wed, 04 Mar 2026 14:36:34 GMT

Make sure you're fully set up to sell and have verified your bank details - here:

https://www.ebay.co.uk/help/selling/getting-paid/registering-seller?id=4792

If you want to contact ebay you can request a callback on here:
https://www.ebay.co.uk/help/eua?id=5190

Or you can talk to a member of ebay staff now on here:

https://community.ebay.co.uk/t5/Chat-with-the-eBay-Community/Weekly-Chat-with-the-eBay-Community-Team-04-03-26-2pm/m-p/8005858#M6566

topic 'Withdraw' button greyed out in Member To Member Support

'Withdraw' button greyed out

Re: 'Withdraw' button greyed out