topic Re: Full Feb Fiancial Statements Not Downloading in Member To Member Support

Full Feb Fiancial Statements Not Downloading

collectables_corner — Tue, 03 Mar 2026 06:21:01 GMT

The full February financial statements are not downloading for me. On one account they just don't download, on another I get January instead.

Is anyone else experiencing this?

How do you let ebay know there is a technical issue??

Re: Full Feb Fiancial Statements Not Downloading

kat@ebay — Tue, 03 Mar 2026 08:58:08 GMT

Hi @collectables_corner ,

Thank you for your post.

A ticket has been raised with our tech team for this and we are adding any accounts who report here to it. Once there is an update of it being resolved we will update the threads.

Thank you,

Kat

Re: Full Feb Fiancial Statements Not Downloading

jckl1957 — Tue, 03 Mar 2026 10:14:57 GMT

Can you add this member please who has posted in 'selling' daro2096

And me as well. thank you.

Re: Full Feb Fiancial Statements Not Downloading

kat@ebay — Tue, 03 Mar 2026 10:19:33 GMT

Hi @jckl1957 ,

No problem, I'll get you both added.

Thank you,

Kat

Re: Full Feb Fiancial Statements Not Downloading

collectables_corner — Tue, 03 Mar 2026 14:08:12 GMT

Thanks

Please can you add my wifes account - delightful_finds2016

Re: Full Feb Fiancial Statements Not Downloading

kat@ebay — Tue, 03 Mar 2026 14:45:00 GMT

Hi @collectables_corner ,

As tech have been working on it some users have already reported they have been able to now download the full statement. Can you try again to see if it is working for you?

Thank you,

Kat

Re: Full Feb Fiancial Statements Not Downloading

jckl1957 — Wed, 04 Mar 2026 07:29:05 GMT

Just an update on this.

I received an email this morning and can now download the full statement, which was previously missing.

Thanks for your help kat@ebay

Re: Full Feb Fiancial Statements Not Downloading

kat@ebay — Wed, 04 Mar 2026 08:55:39 GMT

Hi @jckl1957 ,

Thanks for coming back and confirming its resolved for you. There may still be some users who don't have their full statement yet so the ticket remains open with tech to work on those.

Thank you,

Kat

Re: Full Feb Fiancial Statements Not Downloading

kat@ebay — Thu, 05 Mar 2026 11:00:50 GMT

Hi All,

Confirming that tech have advised this issue with the monthly statement has been fully resolved.

Thank you,

Kat