topic Re: App not working in Member To Member Support

App not working

richie560 — Sat, 28 Feb 2026 14:04:33 GMT

EBay app is not working at all on my iPhone after a recent software update. Have reinstalled the app but still nothing.

Re: App not working

kat@ebay — Mon, 02 Mar 2026 11:01:18 GMT

Thank you for your post.

The app had a recent update (version 6.246.0.1) it requires android 12 and up and IOS 18. Can you double check you have this version and operating system?

Thank you,

Kat

Re: App not working

richie560 — Mon, 02 Mar 2026 11:21:20 GMT

Hi, I have IOS 26.3. It has not worked for a few days but today I re installed the app and now it works, thanks.

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