topic Reporting scams in Member To Member Support

Reporting scams

pennypitstop1975 — Sun, 01 Mar 2026 12:32:22 GMT

I can’t see anywhere in the help, advice on how to report a buyer for possibly trying to scam. It has become more common for buyers to request a refund based on claiming an item being counterfeit. Then not return the correct item once a refund has been issued. Any suggestions?

Re: Reporting scams

*vyolla* — Sun, 01 Mar 2026 12:37:21 GMT

Have you received your item back and issued a refund already?

If so, there isn't anything you can do at this stage.

Re: Reporting scams

jckl1957 — Sun, 01 Mar 2026 13:07:51 GMT

You can't report a buyer for 'possibly trying to scam'.

You give very little information.

If the buyer has opened a return, you should accept the return, provide a label and get the item back.

if you don't receive the item back which you sent, come back then for more advice,