topic Re: Counterfeit goods in Member To Member Support

Counterfeit goods

lorsal4180 — Thu, 26 Feb 2026 16:08:31 GMT

Hi,

I bought an audio mixing console last year described as a 'yamaha mg16xu' which has only seen infrequent use since then. While using it recently it I realised it was not functioning to the standard I would expect, and looking into the matter I have realised that the mixer is in fact a counterfeit.

Do I have any rights with regard to a refund given the length of time since the purchase? (June 2025)

Thanks

Re: Counterfeit goods

tobiasd4 — Thu, 26 Feb 2026 16:33:58 GMT

You are too late to do anything through ebay, had 30 days.

Even payment provider only allows 120 days.

If UK business seller, contact https://www.citizensadvice.org.uk/

Re: Counterfeit goods

lorsal4180 — Thu, 26 Feb 2026 17:13:18 GMT

Thanks Tobias