topic Re: Reimburse a seller in Member To Member Support

Reimburse a seller

rose_blossom59 — Wed, 25 Feb 2026 11:37:49 GMT

Hi,

Does anyone know how to reimburse a seller please.

I got a refund for item not received but it eventually got delivered.

I would like to reimburse the seller as I do not want to return it.

Does anyone know how to go about this please.

Thanks

Re: Reimburse a seller

tressygirl — Wed, 25 Feb 2026 11:51:37 GMT

The eBay case closed with the refund so you now have to refund outside eBay.

Message the seller and see which method suits you best, repayment by cheque, bank transfer or a PayPal Friends and Family payment or PP invoice for you to pay.

If PayPal is used, email addresses need to be exchanged, this can sometimes be found with the order details >> Show Contact Info. If not and you need to ask the seller for this, make it very, very clear in your eBay messages, as eBay do read these, the reason for these exchanges. Make it clear it's not to be used for an off eBay sale.

@rose_blossom59

Re: Reimburse a seller

rose_blossom59 — Wed, 25 Feb 2026 12:03:40 GMT

Thanks for your reply. I was thinking I might have to send a cheque as I couldn't see anything on eBay help at all.

Thank you

Re: Reimburse a seller

tobiasd4 — Wed, 25 Feb 2026 12:16:28 GMT

If it was private seller using simple delivery, ebay would have refunded you,

Seller still kept his money.