topic Re: new ebay account in Member To Member Support

new ebay account

crazydogmum66 — Wed, 25 Feb 2026 07:41:12 GMT

I just opened a new ebay account but the seller part is in dollars any idea how to change it please. I have signed out and made sure it is ebay uk and everything else on there is uk. I also cannot add a bank account for payouts as there is no option for that.

Anyone got any ideas

Thanks

Re: new ebay account

tressygirl — Wed, 25 Feb 2026 08:01:34 GMT

This sometimes happens when you view or buy an item from an American seller, then everything is shown in US $$'s.

You need to log out completely, even shut your device down. Clear cache and cookies.

Start up, and log into your homesite, https://www.ebay.co.uk and everything will be back in Sterling Pounds. If it doesn't switch back, just refresh your page a few times, that will kick start it into showing the correct currency.

@crazydogmum66

Re: new ebay account

papso22 — Wed, 25 Feb 2026 08:19:13 GMT

Were you on ebay.com when you opened the account?

Re: new ebay account

crazydogmum66 — Wed, 25 Feb 2026 08:22:46 GMT

No I believe it was uk site as everything else on there is uk

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Re: new ebay account

tressygirl — Wed, 25 Feb 2026 08:56:00 GMT

Have you followed my information above?

@crazydogmum66

Re: new ebay account

crazydogmum66 — Wed, 25 Feb 2026 08:58:50 GMT

Thankyou all have it sorted now

Re: new ebay account

tressygirl — Wed, 25 Feb 2026 09:05:47 GMT

Good to hear!

@crazydogmum66

Re: new ebay account

papso22 — Wed, 25 Feb 2026 09:50:09 GMT

@crazydogmum66 wrote:

Thankyou all have it sorted now

Could you tell us what the problem was? It might help up to advise others.