topic Listing an item in Member To Member Support

Listing an item

dragonevents — Mon, 23 Feb 2026 17:08:19 GMT

I'm trying to list some business books for sale here in the UK and I received this error message:

Attention: To further enhance a safe trading environment, we require users who registered on overseas ebay sites or who modify their registration information to an overseas location to go through an additional verification step.

it then asks me to contact customer services in the Far East??

My Account Location is UK, so what is this all about?

Re: Listing an item

papso22 — Mon, 23 Feb 2026 17:13:51 GMT

23 years ago when you opened your account it was common for people to register their account on ebay.com. That didn't cause any issues up to about 5 years ago.

If that's what you did, then that could be counting as 'overseas ebay', and causing the problem.

The solution would be to start again with a new account.

There is a large customer service centre in the far East.

Re: Listing an item

dragonevents — Mon, 23 Feb 2026 17:16:04 GMT

ah ok, thank you

Annoying to say the least!