topic Re: Help in Member To Member Support

Help

sowa_96 — Mon, 23 Feb 2026 14:45:24 GMT

Hi everyone,
I ordered an item, but it didn’t arrive on time, so eBay refunded me. The item has now arrived after the refund. I contacted the seller to let them know, but they haven’t responded.

what can I do, I already purchased another item related

Re: Help

*vyolla* — Mon, 23 Feb 2026 14:51:28 GMT

How long has it been since you contacted them?

Re: Help

sowa_96 — Mon, 23 Feb 2026 14:54:11 GMT

14days now no reply

Re: Help

*vyolla* — Mon, 23 Feb 2026 15:00:54 GMT

Okay, if it's not a large item I'd just stick it in a cupboard for now and see if they do contact you.

May I ask the value? Only asking because it may not be worth the seller organising return postage for it.

Re: Help

tobiasd4 — Mon, 23 Feb 2026 15:00:59 GMT

If it was private seller using simple delivery, ebay refund you and buyer keeps money.

Re: Help

sowa_96 — Mon, 23 Feb 2026 15:03:51 GMT

It’s a printer

Re: Help

*vyolla* — Mon, 23 Feb 2026 15:05:22 GMT

@sowa_96 wrote:

It’s a printer

From a business seller or a private seller?

Re: Help

sowa_96 — Mon, 23 Feb 2026 15:08:46 GMT

He has sold 25 items on eBay so I can’t say if business or private seller,
didn’t reply eBay message

Re: Help

tobiasd4 — Mon, 23 Feb 2026 15:10:54 GMT

Look at sellers feedback page, it will say if business seller.

Re: Help

*vyolla* — Mon, 23 Feb 2026 15:11:23 GMT

It will say need to his eBay ID on his listings or profile.