topic Re: Account Suspended in Member To Member Support

Account Suspended

tetra_cosmetic — Sat, 21 Feb 2026 16:30:51 GMT

Hello everyone,

My eBay account has been suspended since July 2025, and I’m trying to understand what steps I need to take to reactivate it.

I did not fully understand the reason for the suspension, and I would really appreciate any guidance from experienced members on how to resolve this issue. I am willing to provide any required documents or information and to comply with eBay’s policies moving forward.

Has anyone experienced something similar and successfully reinstated their account? What steps should I take, and who should I contact?

Thank you in advance for your help.

Warm Regards

Re: Account Suspended

tobiasd4 — Sat, 21 Feb 2026 16:52:49 GMT

Only ebay CS can inform you of reason for suspension,

You should have received a message.

Check for feedback page for defects, this normally indicates why.

Re: Account Suspended

*vyolla* — Sat, 21 Feb 2026 17:05:49 GMT

How do you know that it's suspended? Surely you must have received a message from eBay notifying you about this? If so, what did it say?

Re: Account Suspended

*vyolla* — Sat, 21 Feb 2026 17:08:22 GMT

Ah, just spotted that you were selling counterfeit Labubu.

It's likely that the brand owner has complained.

Re: Account Suspended

john1297576 — Sat, 21 Feb 2026 21:42:50 GMT

You should look at your seller dashboard to see what defects you have!

https://www.ebay.co.uk/help/account/account-restrictions-suspensions/account-restrictions-suspensions?id=4190&st=3&pos=1&query=Account%20restrictions%20and%20suspensions&intent=appeal%20suspension&lucenceai=lucenceai&docId=HELP1074

In many cases being suspended is permanent.