Scam, received a knockoff

cj07or — Sat, 21 Feb 2026 13:06:52 GMT

I bought a pair of earbuds and I received a cheap knockoff pair. How can I contact e Bay for help? I tried everything and I really need to get in contact with them so they won’t be able to scam other people.

Re: Scam, received a knockoff

**peaseblossom** — Sat, 21 Feb 2026 13:09:15 GMT

Start a return on here:
https://www.ebay.co.uk/help/buying/returns-refunds/return-item-refund?id=4041
select "Item doesn't match description" and escalate it to eBay after 3 complete working days.

eBay are unlikely to penalise a seller from one complaint but if you want to contact them you can ask them to call you - here:
https://www.ebay.co.uk/help/eua?id=5190

topic Re: Scam, received a knockoff in Member To Member Support

Scam, received a knockoff

Re: Scam, received a knockoff