Missing payouts

adnic5903 — Wed, 18 Feb 2026 11:28:34 GMT

I have ordered a pay out after selling a few items and I haven't received the funds about a week later. I have contacted eBay support and apparently the funds have been sent but my bank claims that the payment hasn't been received. I have also double checked that my payment details are correct. does anyone know how I can solve this problem?

Re: Missing payouts

tressygirl — Wed, 18 Feb 2026 11:35:07 GMT

eBay do not send your payouts to your bank account they send them to your eBay Balance and when they are showing as ' Available' you then need to manually withdraw the payout to your nominated bank account, has this been verified with 2 micro deposits?

You are a new seller, have you registered for eBay's Managed Payments? If not you will not be paid your payouts.

See here:

You need to provide eBay with details of a bank account and have this account verified. The usual method here, is for eBay to send 2 micro deposits into that nominated bank account for you to receive, and confirm to eBay.

Once this is completed, you will be able to list items for sale, and receive payouts from those sales.

This will show you how to register for eBay's Managed Payments.

https://www.ebay.co.uk/help/help/selling/getting-paid/introducing-managed-payments-ebay?id=4795

@adnic5903

topic Missing payouts in Member To Member Support

Missing payouts

Re: Missing payouts