topic Re: Return in Member To Member Support

Return

tom_65313 — Mon, 16 Feb 2026 19:02:41 GMT

Hi I sent the parcel back but I couldn't use my sticker because you entered the wrong weight, the weight was different from what you stated on the sticker, so I sent it directly through the post office, I have all the confirmations Kind Regards

Re: Return

**peaseblossom** — Mon, 16 Feb 2026 19:16:56 GMT

See if you can change the tracking number at Purchase History > View return details. If not contact Customer Support by requesting a callback on here:
https://www.ebay.co.uk/help/eua?id=5190

Re: Return

john1297576 — Mon, 16 Feb 2026 20:58:29 GMT

I would point out that we are members like you so “you entered the wrong weight” is nothing to do with us, more likely the seller.

You should have advised ebay to get a correct label. As it stands, you will have no proof of delivery if it comes to having to escalate your return case.