topic Order not received in Member To Member Support

Order not received

stebas69 — Wed, 11 Feb 2026 20:20:25 GMT

I purchased some yarns and wanted to complete a project as a Christmas gift. I placed the order on the Nov 27 2025.

the order was .$192.25 I contacted EBay for help and I got a refund of $14.79 . With constant tracking, it showed that the order is still in transit. I have contacted the seller and I have not received any communication nor response from them. Please I need help.

Re: Order not received

tressygirl — Wed, 11 Feb 2026 20:25:12 GMT

eBay has a 30 day MBG Money Back Guarantee policy, written on every listing, within that time you can claim for a full refund for any item not received.

This time has long passed for you, but you can try your payment provider now, for help with your refund.

@stebas69