topic Re: Not receiving buyers offer in Member To Member Support

Not receiving buyers offer

paulhalto_0 — Tue, 10 Feb 2026 21:10:44 GMT

Buyer saying they have submitted an offer but I’ve not received it, they say they have an email notification stating offer has been sent. Anyone had this issue before?

(I got my husband to do a dummy offer which I received straight away).

Re: Not receiving buyers offer

tressygirl — Wed, 11 Feb 2026 07:37:56 GMT

Is this just from one buyer? Perhaps their offer is below the lowest ' offer accepted' you have selected?

@paulhalto_0

Re: Not receiving buyers offer

tressygirl — Wed, 11 Feb 2026 08:03:55 GMT

Just to add, an offer has to exceed the minimum price entered rather than match it for eBay to notify you of an offer.

Do not add a ' minimum offer £** is accepted' , and eBay will then message you of all offers made, no matter how low for you to accept, counter or decline.

@paulhalto_0

Re: Not receiving buyers offer

paulhalto_0 — Wed, 11 Feb 2026 10:40:43 GMT

Thanks, I think that was the issue

Re: Not receiving buyers offer

tressygirl — Wed, 11 Feb 2026 10:43:10 GMT

Aaah, thank you for coming back and confirming this! It will help us a lot, to help others facing the same!

🤗

@paulhalto_0